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Safaricom Investment Cooperative’s key objective is to pursue investments for the maximization of member’s contributions and thereby creating wealth for its shareholders.

We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of the evolving market, growing our services, exciting our customers and contributing to our community.

At SIC, we take pride in our talent and develop them to realize their maximum potential!


Vacancy: Customer Experience Executive

Safaricom Investment Co-operative (SIC) an investment cooperative set up in 2009 under the Co-operatives Act Cap 490, seeks to fill the position of Project Clerk.

Overall purpose of the job

Responsible for efficient and timely management of the customer life cycle to meet company’s objectives of profitability and customer satisfaction.

Duties and Responsibilities

Customer Relationship Management:

  1. Oversee day to day customer operations.
  2. Implement an effective customer relationship management system to foster customer loyalty.
  3. Assist line managers in establishing coordination with the internal teams to deliver seamless customer service.

Customer Care Phone Call Management:

  1. Manage all inbound calls through our customer care lines.
  2. Escalate customer issues to respective executing officers.
  3. Ensure customer satisfaction on all received calls.
  4. Maintain a call success rate of above 85% at any given time.
  5. Offer first call resolution in an easy and understandable way.

Customer Care Emails Address Correspondence:

  1. Manage the main customer service email address (info@sic.co.ke)
  2. Ensuring prompt, actual and factual responses within 12 hours.
  3. Escalate matters to relevant executive officers.
  4. Ensure customer delight with every response.
  5. Capture customer feedback to aid in improvement areas.

Academic Qualifications

  • A bachelor’s degree.

Knowledge and Skills

  • Two (2) years working experience as a customer service executive.
  • Ability to solve problems.
  • Ability to manage time effectively.
  • Skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc
  • Ability to pay attention to detail.
  • Good communication skills.

Application

If you meet the above requirements, kindly send your applications to recruitment@sic.co.ke by Friday 10th September 2021.

Vacancy: Investment Manager

Safaricom Investment Co-operative (SIC) an investment cooperative set up in 2009 under the Co-operatives Act Cap 490, seeks to fill the position of Investment Manager.

Overall purpose of the job

The job holder is responsible for the overall financial affairs of the Society including financial reporting, cashflow management and developing strategies based on financial research and guiding CEO and the Central Management Committee in making sound financial business decisions in the long and short term.

Reporting

  1. The Investment Manager will be an integral part of an investment team, reporting to the CEO and the Board of Directors.
  2. With respect to matters relating to new and existing investments, the employee will also work with the respective Business Unit Managers and specialist teams.

Requirements of the Role

  1. Demonstrable experience in managing diverse investments.
  2. Supporting investment deal origination.
  3. Conducting due diligence and developing investment proposals for new investments.
  4. Portfolio management of existing investments.
  5. Providing general support to the senior management team on investment operational matters.

Duties and Responsibilities

a) Investment Management

  1. Development and implementation of a comprehensive and innovative Investment strategy.
  2. Work with colleagues to identify, negotiate and appraise a portfolio of debt, equity and mezzanine investments. This involves:
    • Deal origination and initial screening and appraisal of new investment opportunities.
    • Alongside CEO and Board, participating in commercial negotiations relating to the structure and terms of any potential investment.
    • Carrying out due diligence of investment opportunities, including oversight of SIC’s Investments in commercial units, as well as liaising with third-party service providers as required.
  3. Lead investor relations forums and engagements.

b) Portfolio Management

Provide on-going portfolio management and reporting on portfolio investments, to include:
  1. Monitoring and evaluation of investment performance against key targets, including the management and reporting of potential business/investment risks as they arise.
  2. Providing (or procuring from within SIC or externally) management support to help investees as required.
  3. Involvement in quarterly portfolio reporting to the Corporate Team and SIC’s Board.
  4. Work with the Corporate team to ensure that SIC resources are most effectively utilised across the portfolio; and
  5. Developing and maintaining an active pipeline of investment opportunities.

b) Operations

Work closely with the senior team in the firm to manage the day-to-day activities and overall financial performance of the firm:
  1. Participate in budget and investment target setting.
  2. Work with the corporate team on overall strategy, cost-management and operational objectives.
  3. Monitor the financial performance against agreed KPIs; and
  4. Contribute to external reporting.

Professional and Academic Qualifications

  1. Undergraduate Degree from a reputable university with a post graduate education in business.
  2. Registered with relevant professional bodies.
  3. Investment Qualification is an added advantage.

Knowledge and Skills

  1. Not less than 5-7 years’ experience in a relevant investment business (e.g. private equity, DFI, impact investor, financial services).
  2. Experience of working in Kenya in an investment role.
  3. Excellent analytical, finance, and negotiation skills (including familiarity with a range of debt and equity instruments).
  4. Strong financial modelling skills (including equity valuation models).
  5. Excellent oral and written communication skills.
  6. Collegiate working style with a strong management capability.
  7. Ability to develop and manage strategic relationships with funders, peer organizations and potential investees.
  8. Ideally an understanding and experience of funding and development priorities in Kenya and their reporting requirements..

Application

If you meet the above requirements, kindly send your applications to recruitment@sic.co.ke by 27th August,2021.

Vacancy: Unit Manager – Real Estate Portfolio

Housing Business

Safaricom Investment Co-operative (SIC) an investment cooperative set up in 2009 under the Co-operatives Act Cap 490, seeks to fill the position of a Unit Manager in charge of the housing business.

Reporting

  1. The Housing Unit Manager will be an integral part of the Senior Management team, reporting to the CEO and the Board of Directors.
  2. With respect to matters relating to new and existing investments, the Unit Manager will work with the respective Functions’ Managers and specialist teams.

Requirements of the Role

  1. Demonstrable experience in real estate sector especially housing business.
  2. Skills and Competencies in:
    • Housing projects construction value chain management.
    • Real estate business development.
  3. Conducting due diligence and supporting developing investment proposals for new investments in housing.
  4. Portfolio management of existing housing investments.
  5. Providing general support to the senior management team on housing operational matters.

Duties and Responsibilities

a) Housing Unit Leadership and Management

  1. Champion development and Implementation of a comprehensive and innovative strategy for the housing business unit.
  2. Deliver negotiated housing unit returns as per Board risk Appetite guidelines and Investment Policy.
  3. Spearheading housing projects onboarding process(es) and activities.
  4. Managing the housing unit technical, business and sales team.
  5. Stakeholder management in housing investments.
  6. Oversight and control of external contractor(s) and housing unit vendor teams.
  7. Contract management of actors in housing construction and selling activities.
  8. Key stakeholder in market research and gathering of industry intelligence in collaboration with the marketing team.
  9. Monitoring and evaluation of the key project progress milestones.
  10. Oversight quality control and value for money procurement.
  11. Forge strategic partnerships with key actors in the housing business including financing partners, forward and backwards aggregators, regulatory and key supervisory units..
  12. Liaise with risk management teams to mainstream the Housing Unit’s key risks in the ERM Framework and configure a controlled environment within the Unit.
  13. Deliver thought leadership on housing sector.

b) Operations

Work closely with the senior team in the firm to manage the day-to-day activities of the unit and overall financial performance of the firm:
  1. Participate in budget and investment target setting.
  2. Work with the corporate team on overall strategy, cost-management, and operational objectives.
  3. Monitor and deliver the financial performance against agreed KPIs; and
  4. Contribute to external reporting.

Professional and Academic Qualifications

  1. Undergraduate Degree in either Engineering, Architecture, Building Economics or Construction Management.
  2. A post graduate degree in a relevant field will be an added advantage.
  3. MUST be registered with a relevant professional body.

Knowledge and Skills

  1. Not less than 5-7 years’ experience in a real estate sector at management level.
  2. Excellent entrepreneurial, analytical and negotiation skills.
  3. Excellent oral and written communication skills.
  4. Collegiate working style with a strong management capability.
  5. Ability to develop and manage strategic relationships with funders, peer organizations and potential invest.

Application

If you meet the above requirements, kindly send your applications to recruitment@sic.co.ke by 27th August,2021.

Vacancy: Head of Marketing

Overall purpose of the job

Safaricom Investment Co-operative (SIC) was set up in 2009 under the Co-operatives Act Cap 490 to pursue joint investments for its members and has been in the real estate and investment space since its inception.. Safaricom investment cooperative seeks to fill the position of a head of marketing.

Requirements of the role

  1. Demonstrable experience in marketing management in the real estate sector or investment sector.
  2. Support development and implementation of comprehensive marketing strategic plan.
  3. Provide leadership in building a strong corporate brand that has a strong presence in the market.
  4. Campaign planning and oversight on media buying, campaign execution and campaign review.
  5. Leadership in obtaining market insights and customer feedback.
  6. Spearhead innovative product development and product pricing.

Duties and Responsibilities

  1. Strategy; Development of annual marketing plans aligned to the overall business strategy.
  2. In charge of marketing at the corporate level for the organization.
  3. Continuous evaluation of the plans for adherence as well as alignment to industry/market forces.
  4. Business; Entrenching ROI into marketing activities.
  5. Ensuring that the marketing budget is spent in a cost-effective way.
  6. People; Leading as well as managing direct reports..
  7. Fostering symbiotic relationships with stakeholders both in and out of the business Partnerships.
  8. Responsible for managing any agencies assigned to the marketing department i.e. Advertising, Media, PR and Digital agencies.
  9. Lead role in providing creative stimulus and insights that ensure campaigns are disruptive and cohesive from a channel point of view.
  10. Research; coordinating research activities for various products as well as overall brand.
  11. Constantly leveraging market insights with regards to product and campaign development.
  12. Integrated marketing and communication activities that help move the brand forward.
  13. Develop the brand strategy and implement brand building activities.
  14. Negotiating and secure prime advertising opportunities on the various media platforms.

Professional and Academic Qualifications

  1. A relevant Degree from a recognized University in Kenya.
  2. A post graduate Degree in Marketing or relevant field..
  3. Must be a member of related Professional Organization.

Knowledge and Skills

  1. Not less than 5 years’ experience in a marketing management role.
  2. Experience of working in Kenya in real estate and in investment sector.
  3. Excellent analytical, communication, and negotiation skills.
  4. Strong customer relationship management skills.
  5. Collegiate working style with a strong management capability.
  6. Ability to drive outstanding customer experience and inculcate a customer centric culture in the organization.
  7. Skilled in brand strategy and product development.

Application

If you meet the above requirements, kindly send your applications to recruitment@sic.co.ke by 27th August,2021.

Vacancy: Project Clerk

Safaricom Investment Co-operative (SIC) an investment cooperative set up in 2009 under the Co-operatives Act Cap 490, seeks to fill the position of Project Clerk.

Overall purpose of the job

The Project Clerk’s main role is to handle Titling documentation and support the projects and legal department meet its objectives.

Duties and responsibilities

  • Transfer land to the buyer’s name and title processing
  • Processing of transfer, lease, and charge documents
  • Create specific strategies for easier and effective execution of transfers
  • Assist in preparation of legal documents
  • Organize large amounts of legal documents and letters.
  • Facilitating service of legal documents.
  • Organizing the legal and projects Department Registry.
  • Coordinate the filing of service of legal documents in courts of law.
  • Co-ordinate with the external service providers on registration of transfers and any other legal documents
  • Filing court documents and any other legal documents
  • Following up matters at the court registry and land’s registry
  • Submit reports on clerical matters handled
  • Coordinate the filing of service of legal documents in courts of law
  • Undertake routine errands to public registries, courts, and other relevant offices
  • Coordinate the filing of service of legal documents in courts of Law
  • providing any other legal clerical services that may be required by the Society

Academic Requirements

  • Diploma /Degree in Law
  • Possession of a valid Process Server’s Certificate
  • Diploma in project management is a definite advantage

Knowledge and skills

  • Three (3) years proven working experience as a clerk
  • Familiarity with law, legal procedures, and court system
  • Legal clerk /work in a real Estate company or Law Firm
  • Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc
  • Ability to pay attention to detail
  • Good communication skills
  • Ability to solve problems
  • Ability to manage time effectively

Application

If you meet the above requirements, kindly send your applications to recruitment@sic.co.ke by Friday 27thAugust, 2021.

Land Wanted!

SIC is looking for land parcels.

Interested landowners with unencumbered titles are invited to submit the outlined details to the link:

https://tinyurl.com/yy6qltmr

Request for Proposal for Provision of Development Management/lead Consultant Services

REQUEST FOR PROPOSAL FOR PROVISION OF DEVELOPMENT MANAGEMENT/LEAD CONSULTANT SERVICES FOR THE PROPOSED AFFORDABLE HOUSING PROJECT IN KIAMBAA/RUAKA L.R No. 1082, 1291, 1297, 3484, 4104, 4105, 4106, 5897 AND 5898.

Pepea fixed deposit account

Terms and conditions

  • This is a product for Safaricom Investment Cooperative members only
  • Minimum amount is KES 50,000
  • Mode of payment is one-off lump sum payment.
  • If you withdraw before maturity, you will lose all interest accrued.No fee will be charged for withdrawing before maturity.
  • The principal is payable back together with Interest upon maturity
  • Forms to be submitted with a copy of your Passport photo, PIN and ID
  • Upon Maturity, refund to be effected within 10 days of notice issue
  • Interest is payable subject to 15% withholding tax.

Interest rates

Amount 6 Months 7-12 Months
 50,000-500,000 10.00% 10.50%
 500,001-1,000,000 10.50% 11.00%
1,000,001-3,000,000  11.00% 11.50% 
> 3,000,001  11.50% 12.00%

The completed forms should be sent to sic@safaricom.co.ke

Offer on apartments!!

Blue bells garden apartments & Ruaka Ridge apartments